Support — शब्दले (Shabdle)

Shabdle is a daily Nepali word game from White Tiger Digital Solutions Pvt. Ltd. One Nepali word a day, six tries, the same word for everyone.

Get in touch

Email hello@wtdigitalsolutions.com and we will reply. If you are reporting a problem, it helps a great deal to include your phone model, whether you are on Android or iPhone, and the version number shown at the bottom of the app's Settings screen.

Common questions

A real Nepali word was rejected

Tell us the word. The app accepts about 31,000 Nepali words, but the language is larger than any word list, and spelling variants are a common cause. Words are added in updates.

Why did a letter turn green when it is not in the answer?

Each tile is scored in two halves — the consonant and the vowel — and the small mark under the letter is about the vowel only. A bare consonant like क carries the unwritten अ, so a green अ under a grey क means "the vowel here is अ", not "क is right". The tile's own colour is the verdict on the consonant. There is a worked example in the app under Settings → How to play.

I am stuck and want to start the board over

Tap the reset button above the keyboard. It clears the board so you can try again. A reset is marked in your shared result so the grids stay comparable.

My streak disappeared

Statistics are stored on your device only, and are never uploaded. They do not follow you to a new phone, and uninstalling the app deletes them. This is also why we cannot restore them — there is no copy anywhere but your phone.

The daily reminder is not arriving

Check that notifications are allowed for Shabdle in your phone's settings. The reminder is deliberately not an exact alarm, so it arrives near the time you chose rather than to the minute — battery-saving modes can delay it further.

Is there a cost?

No. Shabdle is free, has no advertising, and has nothing to buy.

Privacy

Shabdle collects no personal data of any kind. See the privacy policy.